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Sinners Bad customer service is all too common nowadays so of you've recieved bad service from a retailer then slam them here.

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  #21  
Old 06-11-2010, 02:49 PM
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I use http://www.demon.net/

As for banks couple of items you may not know

1: If you ring your bank within 24 hrs of any direct depit going out your bank can recall with out charge.
2: Always cancel direct depit at your bank and at the company.
3: Any company who belives you owe them money and you have a signed direct depit mandate can reactvate all cancled direct depits(if canceld only with bank) you must tell the company to remove there mandate.

Its very important to cancel your direct depit both at your bank and with the company.
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  #22  
Old 06-11-2010, 08:39 PM
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Impressive Virgin boys... 10 & 15 pings!


Quote:
Originally Posted by Simmo View Post
Boony I had 7.6mb with BT on that line. your being mugged off. complain to OFCOM.
Have got to level 2 techies at sky now... Holding out for tier 3
I get a stong 7mb sometimes 8!

But as soon as 16:59 clicks into :00 and drops to 56k!!!!
Get it all back at 12:01...
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  #23  
Old 06-11-2010, 10:12 PM
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Quote:
Originally Posted by terry View Post
Thought I'd test mine but for some reason I think it's lying to me...

Tiscalli, Oh god they were worse than talk talk for us! Was so stupidly slow.
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  #24  
Old 20-11-2010, 07:16 PM
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Finally the saga has been closed.

Virgin installed yesterday, phoned talk talk to cancell today. They owed me a shit load in credit (about 60) they had given however trying to get the last 25 bill I refused to pay written off was like trying to draw blood from a stone. Eventually after a further 30 mins of shouty arguing in pidgeon english, he buckled and wrote it off and also wrote off the final line rental bill.

And then to top it all off, they send me this e-mail...

Quote:
Dear TalkTalk Customer,

Our records show that you recently contacted us. We’d like to know what you thought of the service we gave you, and would really appreciate some feedback on your experience.

We will then use your feedback to improve the experience next time you have the need to contact us.

The survey should take no longer than 5 minutes.
Please click here to answer a few questions about your experience.

Thank you in advance for your time and feedback.

Kind regards,

TalkTalk
I chuckled to myself and then filled it in honestly and openly.... Then laughed at what I'd written, then asked the missus to read it and she laughed....
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Old 20-11-2010, 07:28 PM
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Quote:
I chuckled to myself and then filled it in honestly and openly.... Then laughed at what I'd written, then asked the missus to read it and she laughed...
Coz there were so many typos?
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  #26  
Old 21-11-2010, 02:37 AM
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Quote:
Originally Posted by dazzlermc View Post
but as usual mr indian can't understand the problem.
You deviate form the script in front of them and they are screwed mate. You might as well talk to Gunny instead

On the speed issue, I am downloading a L4D campaign at around 40 t0 55 KB/sec. I'm with Sky, I'm also a LONG way from the exchange which I believe, due to my lack of speed, might be located just outside Istanbul!
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Last edited by scaley brat; 21-11-2010 at 02:41 AM.
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Old 07-02-2011, 06:35 PM
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And to round off the sour deal, a letter drops on the door mat today with a final demand for 61... About to ring now and tell them where to stick it.

I'd heard that they just keep billing people so I made sure the direct debit was cancelled and that their billing system was set for manual payments before I (seemingly didn't) cancel. Thank fuck they are just asking for money, not me trying to claw it back!
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Old 08-02-2011, 01:46 AM
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This is on a3 Mi-Fi dongle in a field in Hampshire


and it is faster than my Sky connection at home in Bridgend!
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Last edited by scaley brat; 08-02-2011 at 01:49 AM.
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  #29  
Old 09-02-2011, 10:26 PM
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Default SKY is good

Hi dudes, have sky and luckily an updated exchange, COD4 pings at an average 31 so well chuffed. However the call centre is in a run down old colony of ours, namely Scotland!!! I can usually understand the indians better!!!!!!!
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