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Sinners Bad customer service is all too common nowadays so of you've recieved bad service from a retailer then slam them here.

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  #11  
Old 02-11-2010, 08:49 PM
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Turns out that they are just incompetant arseholes. I spent another 50 mins on the blower this afternoon trying to sort the mess that is now my ISP account only to be pushed between 4 different foreigners. Asked to speak to the cancellations people and I get a bloke with a Northern accent!

Hurrrrrrah! Sense has been found! However Virgin is being installed on the 19th and the direct debit has already been cancelled for talk talk. Oh and because they royally f*cked up, this northern bloke apologised profusely and offered to wipe off the bill and pay the bank charges. Shame it's taken this long to sort out!
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Old 05-11-2010, 06:12 PM
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Quote:
Originally Posted by terry View Post
What an utter bunch of c***s. So far they have f*cked up billing me for broadband 2 months running, then offered me 3 months free to appease my rage only to get billed the next month! No money for it (it was supposed to be free!) so now in the shit with the bank as well as talk talk applying an admin charge!

Didn't help my fit of rage when ringing thier billing dept the bloke forgot he had a call and started the call yabbering on with his mate in indian.
For the first half of a year with Talktalk we had a maximum download rate of about 100kbs. We had to ring them so that we got a decent internet connection, also getting transferred from our previous internet provider took them far longer than what they had stated, was a real pain in the arse.
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Old 05-11-2010, 09:06 PM
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The way I roll on Sky 16:59 till 23:59



All the other time...

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Last edited by Rapid; 08-11-2010 at 06:40 AM.
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Old 05-11-2010, 09:37 PM
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Thought I'd test mine but for some reason I think it's lying to me...

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Old 06-11-2010, 05:51 AM
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this northern bloke apologised profusely and offered to wipe off the bill and pay the bank charges. Shame it's taken this long to sort out![/QUOTE]


Money back !!!!!You recon!!!!!!!

More chance of winning F1 Championship lolool
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Old 06-11-2010, 11:48 AM
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Boony I had 7.6mb with BT on that line. your being mugged off. complain to OFCOM.
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Old 06-11-2010, 11:49 AM
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Old 06-11-2010, 11:51 AM
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9.87 upload 0.45
not bad for 10 mb connection with virgin
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Last edited by speno; 06-11-2010 at 11:54 AM.
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Old 06-11-2010, 01:09 PM
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ive had to go down to virgins lowest connection for money reasons but still manage this ...





if you can get virgin in your area i recomend it, i get no hassle at all
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Last edited by WiLF; 06-11-2010 at 01:18 PM.
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  #20  
Old 06-11-2010, 02:04 PM
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